Privacy
Policy

The data controller for personal data is:

We collect the following categories of personal data:

Your personal data is processed for the following purposes:

• →Service delivery: Repair management and customer support
• →Communications: Sending updates on repair status
• →Invoicing: Issuing and managing invoices and payments
• →Warranty: Handling warranties and claims
• →Legal obligations: Compliance with tax and accounting requirements
• →Service improvement: Statistical analysis to improve our services

The processing of your personal data is based on:

• •Contract performance: To provide the requested repair services
• •Legal obligation: To comply with tax and accounting obligations
• •Legitimate interest: To improve our services and prevent fraud
• •Consent: For marketing communications (if requested)

Your personal data may be shared with:

• •Service providers: Technical partners for spare parts supply
• •Technology providers: Hosting and website management services
• •Competent authorities: If required by law

We do not sell or transfer your personal data to third parties for marketing purposes.

We retain your personal data for the time necessary to:

• •Customer and repair data: 10 years (tax and accounting obligations)
• •Warranty data: Warranty duration + 1 year
• •Browsing data: 12 months (analytics)

Our site uses cookies to improve the user experience:

You can manage your cookie preferences via the banner shown on your first visit or in your browser settings.

In accordance with data protection law, you have the right to:

• ✓Access: Obtain confirmation of processing and a copy of your data
• ✓Rectification: Correct inaccurate or incomplete data
• ✓Deletion: Request deletion of your data
• ✓Restriction: Restrict processing in specific cases
• ✓Portability: Receive data in a structured format
• ✓Objection: Object to processing for legitimate reasons
• ✓Withdraw consent: Withdraw consent at any time

We adopt appropriate technical and organizational measures to protect your personal data:

• 🔒SSL/TLS encryption for communications
• 🔒Restricted access to data for authorized staff only
• 🔒Regular backups and updated security systems
• 🔒Procedures for handling security incidents

We reserve the right to update this notice at any time. Changes will be posted on this page with the date of last update.

We recommend checking this page regularly to stay informed about how we protect your data.