Question 1

What does the warranty on repairs include?

Accepted Answer

Complete warranty on replaced components and labor. If the problem returns during the warranty period, we intervene free of charge. Valid at all 3 locations.

Question 2

Do you use original or compatible parts?

Accepted Answer

We use certified high-quality components. For some models we offer both original and premium aftermarket options. We always explain the differences before repair.

Question 3

Can you repair water-damaged devices?

Accepted Answer

Yes, we perform diagnosis and professional cleaning for liquid damage. Success depends on the extent of damage and timeliness of intervention. Free diagnosis in-store.

Question 4

Can I wait while you repair my device?

Accepted Answer

Yes, for screen and battery repairs you can wait in-store: about 15 minutes on average. For complex repairs we contact you when the device is ready. Express service available.

Question 5

Do you also repair tablets and computers?

Accepted Answer

Yes, we repair smartphones, tablets (iPad, Samsung, Huawei) and computers (Mac, PC). Equipped labs for work on all types of electronic devices.

Question 6

How much does a repair cost on average?

Accepted Answer

Smartphone screen: CHF 89-349. Battery: CHF 49-89. Camera: CHF 79-149. Charging port: CHF 69-129. Free and transparent quote before every repair.

Question 7

Does the repair maintain the waterproof certification?

Accepted Answer

No, any opening of the device invalidates the original IP certifications. This applies to all brands: manufacturers themselves specify that even minor impacts can compromise the seals. After repair, we advise against exposure to water or dust.

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